Return Policy

Return Policy

Due to the nature of the products, we cannot accept return. If you received incorrect or damaged products, we will gladly exchange it for you or provide a refund on a case-by-case basis. Cibusdirect.com does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. Any incorrect or damaged products must be reported within 24 hours of reported delivery. We do not accept returns for packaging change.